Title:

Chosen aspects of information management in IT outsourcing

Group publication title:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu

Title in english:

Wybrane aspekty zarządzania informacją w outsourcingu IT

Creator:

Sobińska, Małgorzata

Subject and Keywords:

IT outsourcing ; information management ; information needs ; SLA agreements ; communication

Description:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics, 2011, Nr 205, s. 240-247

Abstrakt:

Outsourcing, including the IT outsourcing, is one of the most frequently chosen business tools in the contemporary management practice. The aim of this article is discussing chosen aspects of information management in outsourcing projects, which, according to the author, has a huge impact on the shape and course of cooperation with the external IT services provider. Special attention will be paid to analysing information needs, managing documentation and the rules of communication in outsourcing projects. The choice of the topic is relatedto the author’s conviction that the discussed management aspects are often neglected by organizations choosing to cooperate with the external IT services providers

Publisher:

Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu

Place of publication:

Wrocław

Date:

2011

Resource Type:

artykuł

Format:

application/pdf

Language:

eng

Relation:

Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu = Research Papers of Wrocław University of Economics; 2011; Nr 205

Rights:

Wszystkie prawa zastrzeżone (Copyright)

Access Rights:

Dla wszystkich w zakresie dozwolonego użytku

Location:

Uniwersytet Ekonomiczny we Wrocławiu